Contact Information

Product Inquiries and Service Numbers

WSD provides continual 24 hour support from 10:00 am Monday New Zealand time (11:00 PM Sunday London time, 6:00 PM Sunday New York time) through 10:00 am Saturday New Zealand time (11:00 PM Friday London time, 6:00 PM Friday New York time)

Address:

WSD Limited
WSD House, 475 Mt Eden Road
Mt Eden, P.O. Box 8063 Symonds
Street, Auckland New Zealand

Sales and Client Services:

Phone: + 64 9 632 0132
Email: info@wsd-fx.com

Technical Support:

Phone: +64 9 632 0121
Email: support@wsd-nz.com
Chat Id: wsdclientsupport@hotmail.com

Account Maintenance:

Phone: +64 9 632 0132
Email: backoffice@wsd-nz.com
Chat Id: wsdbo@hotmail.com

International Dealing Desk

Phone: +64 9 632 0100

NZ Toll Free

Phone: 0 800 000973

When is it appropriate to call the dealing desk? All WSD clients are encouraged to call the dealing desk under the following conditions:

• No immediate access to the Internet
• Client fails to receive a confirmation on an order placed online
• Internet failure or failure to connect to the WSD server

For any other inquiries that are not trade related please call WSD Customer Support staff, which is available 24-hours a day to assist you at +64 9 632 0132